Yes. We offer FREE shipping globally.

You can choose your preferred shipping option during the checkout process. We offer various shipping options to cater to your needs. Shipping Carriers that we currently work with: DHL, Canada Post, Purolator, UPS

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. You can choose your preferred payment option during the checkout process.

Yes, we are partnered with both Afterpay and Klarna, which will allow you to split payments upon checkout.

We offer a hassle-free return policy within 30 days from the date of delivery. If you are unsatisfied with your purchase, you can initiate a return or exchange following the guidelines outlined on our Returns page.

You can easily contact our customer support team by visiting our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns.

For IdyllVie US and Canadian orders, duty is pre-paid, ensuring no additional charges. For orders shipped outside the US and Canada, customs inspection may apply, and we provide accurate paperwork with each order.

Import duty charges, if any, are determined by customs and are beyond our control. We cannot influence the time it takes for your order to clear customs. Please note that you are always responsible for any import charges incurred.